Studio Policies
Studios at Downtown is a safe and welcoming space for all individuals, regardless of race, color, religion, culture, sex, sexual orientation, gender identity or expression, age, body type, disability, or citizenship.
- All members are required to have their own account; no relationship sharing, meaning no sharing class passes.
- Pre-register for classes through the website – Studios at Downtown or the MindBody app. There may not be space for walk-ins to be accommodated. If you are unable to make it to class, please remove your registration 2 hours prior to allow another student to join. Failure to do so will result in a loss of pass. If there is low enrollment two hours before the start time, class may be cancelled. Please check social media and the MindyBody app for class cancellations. If you have opted in for email and text through MindBody you will be notified of cancellation. All class passes will be returned to the member.We do not follow Carroll County Public schools weather policies. Please check the website and/or social media for further information the day of inclement weather.
- Studio doors open 20 minutes before the class is scheduled to start. Classes begin promptly on time. Doors will be locked 5 minutes after class start time.
- Bring as little into the studio as possible. Belongings can be stored in any of our cubbies throughout the building. Shoes should be removed before entering the practice area, when taking yoga. Studios at Downtown are not responsible for lost or stolen belongings.
- Refrain from using your cellphone inside the studio. Make sure cell phones are turned off or muted if they are brought into the building. Please let your instructor know if you are expecting an important call and need to have your phone nearby.
- Practice saucha, cleanliness, by coming to classes clean and free of odor. Please also clean the area around you as well as all equipment used.
- Studios at Downtown offer a variety of class styles and levels. If you have any questions about the pace of a certain class, please contact the studio. Practice ahimsa, non-harming, by practicing at the appropriate level, informing your instructor of any relevant injuries or conditions, and resting when you need to rest.
- Classes at Studios at Downtown are available for ages 12-15 with a parent present. Hot classes are NOT recommended for anyone under 16 years of age. Anyone under 18 years old requires a parental signature.
- Purchases for classes, services, appointments, enrollments, and gift cards are nonrefundable. Unworn/unopened/unused merchandise may be returned within 14 days of purchase with a receipt for a refund to the original form of payment.
- We have the right to refuse service to anyone who does not treat our staff, instructors, studio, and other students with kindness and respect.
